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Concierge Support

How Can We Assist You?

Our dedicated concierge team is on hand to assist with product inquiries, order tracking, shipping updates, or returns. We respond within 24 business hours.

Direct Inquiries

Email: support@doppandcarry.com

Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

✓ Guaranteed response within 24 business hours

Mailing Address

Address:
108 S Bernard St,
Ruston, LA 71270, USA

Administrative office and order dispatch facility. Customer returns must be authorized and shipped to our designated returns intake facility.

Fulfillment & Returns

Order Fulfillment: Orders are dispatched directly from our facility at 108 S Bernard St, Ruston, LA 71270, USA, with domestic delivery by USPS/UPS and tracked international delivery via regional courier partners.

Note: Returns require an authorized RMA number and shipping label provided by our customer support team.

Questions About Sizing, Capacity, or Travel Specs?

Find immediate answers in our comprehensive buyer's guide and FAQ section.

View Dopp Kit Sizing & FAQ →