Return & Refund Policy
Last Updated: September 2026
1. 30-Day Return Window
We stand behind the craftsmanship of every Dopp & Carry product. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your item.
2. Item Condition Requirements
To qualify for a refund, returned items must be:
- Unused and in their original, pristine condition
- Free of toiletry stains, liquid marks, or personal scents
- Accompanied by all original tags, dust bags, and packaging
3. How to Initiate a Return
To begin a return, contact our support team at support@doppandcarry.com with your order number and reason for return. Our team will provide step-by-step return instructions.
4. Late Deliveries and Non-Receipt
In alignment with our Shipping Policy, if an order does not arrive within 30 business days from the order date, customers are entitled to an immediate order cancellation and full refund. Please review our full Shipping Policy.